Effective date: April 22, 2019


Lunalilo Home (“us”, “we”, or “our”) operates the www.lunalilo.org website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). The Personal Data we collect from you may include, but is not limited to:

  • Email address
  • First, middle and last name, suffix
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Credit card information
  • Other data optionally submitted to us by you.

Usage Data

We may also collect information on how the Service is accessed and used by you (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data, which may include an anonymous and unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

We strongly believe in both minimizing the Personal Data and the Usage Data we collect and limiting its use.

If you do not wish to submit Personal Data via the electronic forms contained in this Service, you may contact our staff directly via telephone or by visiting our campus and facilities.

Lunalilo Home uses the Personal Data and the Usage Data for various purposes, including the following:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To provide customer assistance
  • To provide analysis that we can use to improve the Service or offerings
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • Legal compliance

Transfer of Data

Your information, including your Personal Data and Usage Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data and Usage Data, to the United States and process it there.

Your consent to this Privacy Policy, followed by your submission of your information, represents your agreement to that transfer.

Lunalilo Home will take reasonably necessary steps to ensure that your Personal Data and Usage Data are treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data or Usage Data will be made to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

We may disclose your Personal Data and Usage Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Lunalilo Home or affiliated entities
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us. However, it is important to remember that no method of transmission over the Internet and no method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data and Usage Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Form Submissions

We may use third-party Service Providers to provide users a way to fill and submit information as well as completing transactions that are in use of our Service.

  • eTapestry/Blackbaud
    Blackbaud is a supplier of software and services that is specifically designed for nonprofit organizations. It integrates its payment processing software into the forms created by eTapestry, a fundraising platform under Blackbaud used to build registration, donations, and sign-up forms. Credit card information that is submitted within our web forms is collected solely for the purpose of completing the specific transaction. After the transaction is complete, none of the credit card data is stored and retained by eTapestry or their Database Service in any manner.

  • Payment Processor
    Blackbaud Merchant Services are used within Lunalilo for nonprofit credit card processing. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Blackbaud Merchant Services, whose use of your personal information is governed by their privacy policy. For more information on the practices of Blackbaud, please visit their Privacy Policy and Terms of use pages.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

‘Do not track’ notifications.

Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor's browser. To find out more about “Do Not Track”, you may wish to visit www.allaboutdnt.com.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • By email: hr@lunalilo.org
  • By mail: Lunalilo Home., Attn: Web Privacy Officer: 501 Kekāuluohi Street Honolulu, Hawaii 96825

We will endeavor to respond to all requests, inquiries or concerns within 30 days.

Interested in how Lunalilo Home can support you?

Get in touch with us today and let us answer all your questions about Kūpuna support services!

Revised: 2/19/2019

Copyright © 2019 Lunalilo Home All Rights Reserved.