Terms of Service
Effective date: April 22, 2019
This website is operated by Lunalilo Home, a non-profit organization. Throughout the site, the terms “we”, “us” and “our” refer to Lunalilo Home. Lunalilo Home offers this website (the “Service”), including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
The Donation Services
You may not use the donations form for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
All payments through the Website are to be made by payment card, and we will only use your donation at our discretion but within our stated charitable objectives.
Once you confirm to us through the Website that you wish to proceed with your donation, your transaction will be processed through our payment services provider, Blackbaud. By confirming that you wish to proceed with your donation you authorize Blackbaud to request funds from your credit or debit card provider.
Unauthorized card use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your bank and/or card provider. All donations made to Lunalilo Home via this website are passed through to Blackbaud for processing. The center never receives any credit card account or other banking information online as part of this transaction.
Information from you
We will use the following information to process your donation but is not limited to:
- First and last name
- Address, State, Province, ZIP/Postal code, City
- Credit card information
It is your responsibility to ensure that you have provided us with the correct information.
When you submit your payment details, these details will be transferred to our payment provider, Blackbaud Merchant Services (BMS), and your payment data will be collected and processed securely by them. You should make sure that you are aware of BMS terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.
If you make an error in your donation please contact us either by email at email@example.com, by phone at (808) 395-1000
or by mail at Lunalilo Home., Attn: Web Privacy Officer: 501 Kekāuluohi Street, Honolulu, Hawaii 96825 and a full refund will be made to you.
These Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a chosen frequency of donations. When you set a scheduled donation frequency, Lunalilo admin manually schedules a series of donations to be made to the entered frequency amount. You agree that these Terms and Conditions will apply to each of the donations in that series.
By confirming that you wish to proceed with an automated scheduled donation you authorize our payment service provider Blackbaud to request funds from your credit or debit card on the preferred timeframe.
Auto-processing is completed after midnight based on the US/Eastern time zone settings set in Lunalilo Home’s Blackbaud settings.
To cancel your regular donation please contact us at firstname.lastname@example.org.
We reserve the right to amend these Donation Payment Terms and Conditions at any time.
These Donation Payment Terms and Conditions are governed in accordance with the laws of United States of America and the State of Hawaii. Any disputes arising under or in connection with these Donation Payment Terms & Conditions shall be subject to the exclusive jurisdiction of the State and Federal courts located in the State of Hawaii.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications of Service
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, suspension or discontinuance of the Service.
We have made every effort to display as accurately the description and imagery of our services that appear on our website. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any services that we offer. All descriptions of services are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any service at any time. Any offer for any service made on this site is void where prohibited.
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
User comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.